About this role

Attend customer meetings online at night and take copious notes and create tasks for next steps.
Configure Unifize application for customer requirement (We will teach you how. You should like learning)
Build PDF templates as per the customer's requirement
Troubleshooting non-technical issues raised by the team.
Reporting software defects and following up with the engineering team
Resolving customers’ questions
Undertake ad-hoc tasks or projects as required
Stay updated with product features and new releases

Enjoys working hard. Really!
Able to easily communicate in English.
Committed to getting things done on time. (Read “Grit” by Angela Duckworth)
Ambitious. Wants to grow in a startup. Wants to self-improve continuously.
Be able to work on a flexible time schedule.
Passion, enthusiasm, humour.
You can compose emails that American customers can easily understand. Not flowery language with big words.
Software enthusiast. Enjoys using software
Basic coding skills
you will not write code, however, you will be working with engineers
Ability to dive into details to solve problems and offer solutions.
Basic knowledge of MS Office / Google Docs and Sheets.
Software implementation (especially ERP or configurable software)

Implementation Consultant, No-Code Platform

Key skills