Author Journey Management: Guide authors through our coaching program, from onboarding to the completion of their manuscript. This includes setting expectations, managing milestones, and ensuring a seamless experience.
Process Optimization: Continuously refine and adapt our multi-stage coaching process to accommodate various author needs and project types.
Resource Development: Collaborate with the team to develop and enhance templates, guidelines, and other resources used throughout the coaching program.
Quality Assurance & Oversight: Monitor program progress, identify potential roadblocks, and ensure high-quality coaching delivery.
Internal Collaboration: Work closely with product, editorial, and other internal teams to align on program goals and integrate feedback.
Communication Hub: Serve as the central point of contact for authors regarding their coaching journey, providing clear and encouraging communication.

Experience: Proven experience in professional coaching and/or as a published author
Project Management Savvy: Strong background in project management, client success, or program coordination, demonstrating an ability to manage multiple projects and deadlines.
Communication Skills: Exceptional written and verbal communication skills in English, with the ability to articulate complex ideas clearly and empathetically.
Storytelling Acumen: A deep understanding of the storytelling process, narrative structures, and genre conventions across various forms of writing.
Balanced Approach: The ability to skillfully balance empathy and support with structured guidance and adherence to timelines.
Tech Fluency (Plus): Familiarity with CRM tools, Notion, Airtable, or similar project management and organizational platforms is a plus.

Independent & Adaptable: Comfortable working remotely and independently within a fast-paced, growing startup environment.

Why Join Spines?**

Writing Coach

Key skills