Community engagement: Lead efforts to unite our coaching community, organizing webinars and events to foster connection and collaboration. Regularly create new content to engage with our community.
Sama best practices: Ensure that the coach community is well-informed of new features, adopting best practices aligned with Sama’s mission.
Develop Offers: develop workshops, webinars, training and other initiatives, leveraging the coaches' experience and expertise.
Liaise with the growth team: Collaborate with the growth team to develop strategies to introduce new products to our clients. Execute these strategies by coordinating with coaches.
Data-driven growth: Use data and analytics to monitor usage, coach performance, and trends. Proactively develop strategies to increase engagement and maintain high performance.
Cross-functional collaboration: Share insights across Marketing, Product, and Sales to drive product development and growth opportunities.

Corporate HR experience, preferably within financial services, professional services or similar industries
Extensive experience in and knowledge of learning and development (L&D)
At least 2 years of experience working in a start-up, as a freelancer or consultant
Ability to thrive in a fast-paced, dynamic work environment, delivering high-quality output
Be a self-starter with an ownership mindset
Knowledge of executive coaching would be beneficial
Experience in sourcing coaching, training, and development services is a plus

Coach, Community & Customer Advisor

Key skills