Travel to customer sites to perform service and customer support
Diagnose and correct malfunctions on all equipment
Provide customer training on standard Munters equipment
Provide technical feedback on equipment by submitting detailed field service reports
Communicate professionally with customers in a service-oriented manner both in person, writing and proper phone skills
Promote sales and service on company equipment

3-5 years’ experience in the commercial or industrial HVAC industry and/or a combination of work experience and the successful completion of HVAC/R vocational school
Ability to travel extensively 80% and ability to travel via plane
Able to obtain a CFC Certification within 90 days of hire
Experience with HVAC/Refrigeration systems and components PLC (Programmable Logical Controls) highly preferred
Strong Written and verbal communication skills needed
Basic knowledge of electrical schematics

An accommodating hiring process
Commitment to reasonable accommodation for individuals with disabilities and disabled veterans

Intermediate Field Service Technician

Key skills