Act as the main point of contact with both the client and internal team members, and project manage and drive initiatives with both the client and the internal DA team to deliver what matters most to the client.
Own the marketing strategy and testing for Disruptive Advertising (DA) channels.
Provide recommendations to clients for non-DA channels based on performance and findings.
Create the cross-channel marketing strategy to be delivered to the client and coordinate efforts with our fulfillment teams to execute the defined strategy.
Work closely with an internal client services team to produce results for your client
Continuously communicate value to our clients and grow client accounts through upselling/cross-selling opportunities and in-platform growth.

3+ years of experience managing client accounts in the digital marketing space; agency experience required
2+ years experience managing $10k+ monthly multi-channel SMB to Enterprise client accounts
1+ years experience managing client accounts or customer relationships in a B2C local industry
Prefer direct experience in home services (HVAC, roofing, restoration, etc.)
1+ years of CRM experience required (Hubspot, Salesforce, Service Titan)
2+ years experience creating strategy with SEM, SEO and Meta platforms
Hands on experience with Google Analytics and other tracking and attribution tools
1+ years experience with Asana or other Project Management software
A strong problem solver managing change and creating innovation while controlling the big picture.
Comfortable with risk and be a socially poised and motivating team builder.
Be results oriented and analytical with a drive for change.
Exceptional listener and strong communicator; able to resolve concerns well.
Able to influence clients and internal teams alike; build community and gain trust with others quickly.
Lead and engage with team members authentically to garner buy-in and create a high trust environment.

Senior Account Manager – B2C Local

Key skills