Define and evolve product engineering practices, tooling, and shared application architecture patterns.
Lead technical discovery, prototyping, and architectural alignment across teams contributing to our new platform.
Provide hands-on support to unblock teams, improve implementation quality, and resolve cross-team technical challenges.
Collaborate with engineering managers and product leads to shape delivery flow, team responsibilities, and ownership boundaries.
Act as a mentor and technical coach to engineers across the organisation.
Contribute to long-term architectural decisions that optimise for modularity, resilience, and operability.
Facilitate healthy architectural debate, consensus-building, and design governance.
Navigate ambiguity and help co-create the organisation’s path toward consolidated, high-quality delivery.

Technical depth and breadth: Strong expertise in building, scaling, and evolving modern web applications—ideally across both front-end and back-end domains (e.g. .NET, C#, cloud-native platforms).
System design & problem-solving: Demonstrated ability to design and evolve architecture in complex, real-world systems.
Influence & collaboration: Builds trust across teams, facilitates alignment, and helps teams move forward without needing formal authority.
Delivery orientation: Understands how to balance engineering design with delivery constraints and business priorities.
Organisational thinking: Shapes engineering patterns that scale across teams and time—familiar with enabling or platform team models.
Nice to have: Experience with distributed systems and event-driven architecture.
Familiarity with modern CI/CD, observability, and quality automation practices.
Exposure to legacy system modernisation, refactoring, or product migration strategies.
Awareness of Team Topologies, Domain-Driven Design, or similar models for designing software and teams.

We're all different
and we love this about us.
We provide an inclusive, safe, and welcoming environment to all Civicans
there are heaps of opportunities to enable you to grow and be your best.
Giving culture
we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice.
Flexible Work
we have the technology and tools to support you to work from home and come into our offices now and then to catch up and socialise with colleagues.

Staff Site Reliability Engineer

Key skills