Provide professional credit advice to assist while navigating the multiple stages of the home buying journey
Support full end to end mortgage fulfillment leveraging Casper and Linx
Establish a regular contact strategy and diligently update systems that enable the relationship
Deepen client relationships by guiding the client through the stages of the home buying journey
Use new and innovative tools such as video-enabled capabilities, screen share and advisor/client dashboards to enhance the client experience
Develop strong partner relationships to support mortgage referrals and application fulfillment
Keep up to date on relevant RBC policies and procedures

Must have 2-3 years proven experience in the financial services industry
Ability to provide complex credit advice including mortgage fulfillment
Bilingualism (English and French) required
A change and agile mindset, consistently delivering an exceptional client experience
Strong interpersonal skills that build trust, drive loyalty and proactively seek to nurture and develop client relationships
Excellent communication skills, time management, and prioritization and organizational skill
Digital literacy across a broad range of devices (i.e. smartphones, tablets, laptops, etc.)
Flexibility to provide advice and service during evenings and weekends
Ability to work independently as a Remote Office Employee (ROE)
Must be able to meet with the technological and confidentiality requirements of the role

A comprehensive Total Rewards Program including bonuses and flexible benefits
Competitive compensation
Commissions and stock where applicable
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
A world-class training program in financial services

Bilingual Home Advisor

Key skills