Responsible for all technical support related aspects at a specific customer: escalations, fleet performance, system installations, improvement programs and upgrades
Presentation at customer level and ensure field implementation
Supports GPS in generation of documentation such as CENs and BKMs
Solves complex problems with a new perspective and exercises judgment based on analysis of information
Demonstrates conceptual and practical expertise in own discipline

Acts as intermediary and field escalation focal point between customer and Division
Technical support and documentation to field engineers, technicians and product support personnel
Alpha Site support to Engineering for installation, operation, calibration, service and/or testing
Beta Site Support for installation, operation, calibration, service and/or testing on customer tool
Generate and present system performance data, including process data and I/W spending analysis
Create and review documentation covering technical improvements, system upgrades, and support plans

TPS Engineer III – Display – Evaporator

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