Demonstrate accountability for functional, business, and broad company objectives for Gas Power within GE VERNOVA
Responsible for the profitability and customer satisfaction for assigned contract/s and customer obligations
Fulfill service agreement obligations, fixed price, material program management, interact with members of the customer service, parts and transactional services, field service
Serve as a liaison between internal/external organizations and assigned customer(s)
Own the customer relationship and communication as well as contributing to overall business strategy inclusive of the P&L’s and Growth Opportunity for this Portfolio
Develop and own site customer communication plan
Coordinate and facilitate regular "Customer meetings" reviewing open items and action plans
Be responsible for developing outage scope/communicating scope to the field services team

Bachelor’s Degree from an accredited University (OR an Associates degree from a college or 7 years of experience in a power generation industry)
Minimum of 7+ years of Outage Management with Technical Field knowledge of Heavy Duty Gas Turbine/and or Steam Power Equipment experience

Healthcare benefits include medical, dental, vision, and prescription drug coverage
Access to a Health Coach, a 24/7 nurse-based resource
Access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling, and referral services
Retirement benefits include the GE Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions
Access to Fidelity resources and planning consultants
Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness

Customer Portfolio Manager – Power Outage Management

Key skills