Manager, Software Engineering – Salesforce

Role Overview

• Lead a team of Salesforce developers and admins in designing, building, and optimizing solutions across Sales, Service, and Experience Clouds.
• Provide technical direction and mentorship on Apex, Lightning Web Components (LWC), Flows, and integration patterns (REST/SOAP APIs).
• Oversee code reviews, enforce best practices for reusability and maintainability, and manage technical debt.
• Drive architectural standards, data model design, and compliance with Salesforce security and governor limits.
• Manage and optimize deployments using Gearset or CI/CD pipelines.
• Champion Agile/Scrum delivery, including sprint planning, backlog grooming, and velocity tracking.
• Collaborate cross-functionally with Product, QA, DevOps, and Data teams to ensure timely, high-quality releases.
• Partner with internal stakeholders and external vendors (e.g., CitiusTech, ODG) to align on business and technical priorities.
• Oversee configuration, automation, and approval workflows including Territory Management, Process Builder, and Flow.
• Ensure proper documentation, testing, and release management for all Salesforce enhancements.
• Coach and develop Salesforce engineers and technical leads, fostering growth and accountability.
• Serve as a bridge between technical teams and business stakeholders, translating complex requirements into clear solutions.
• Drive continuous improvement in engineering standards, automation, and documentation.
• Contribute to long-term architectural planning focused on scalability, performance, and user experience.

Requirements

• Bachelor’s degree in Computer Science, Information Systems, or related field (Master’s preferred).
• 7+ years of Salesforce development experience, including Apex, LWC, and integrations.
• 3+ years leading Salesforce engineering teams (onshore/offshore preferred).
• Proven experience with CI/CD tools (Gearset, Copado, or similar).
• Deep understanding of Salesforce architecture, data models, and metadata management.
• Experience in large, multi-org Salesforce environments.
• Strong understanding of Agile methodologies and delivery metrics.
• Excellent communication and stakeholder management skills.
• Salesforce certifications (Platform Developer II, Application Architect, or System Architect) highly preferred.

Preferred Skills:

• Familiarity with pharmaceutical, healthcare, or patient services environments.
• Experience managing third-party vendors and technology partners.
• Knowledge of Salesforce Territory Management, custom metadata, and Platform Events.
• Ability to balance short-term project delivery with long-term platform health.

Tech Stack

• SOAP

Benefits

• Supportive, progressive, fast-paced environment
• Competitive pay structure
• Matching 401(k) with immediate vesting
• Medical, dental, vision, life, & short-term disability insurance
• Opportunity to impact patient outcomes through data-driven healthcare technology.
• Collaborative and mission-driven culture that values innovation and continuous learning.
• Access to cutting-edge cloud technologies and modern data engineering tools.
• Competitive compensation, comprehensive benefits, and career growth opportunities**