Support the maintenance, troubleshooting, and analysis of medical Computed Tomography (CT) devices to ensure optimal performance and compliance with quality and safety standards.
This role involves performing detailed fault analysis on returned components, assisting in root cause investigations, documenting findings, and collaborating with engineering and quality teams to improve product reliability.
The technician will work under the guidance of senior engineers to perform hands-on testing, mechanical and electrical inspections, and data collection.
The position requires strong attention to detail, a systematic approach to problem-solving, and a commitment to maintaining the highest standards of patient safety and regulatory compliance in the medical device industry.

Associate’s or Bachelor’s degree in Electronics, Biomedical Engineering, Mechatronics, or related field (or equivalent hands-on experience).
Technical training and at least 2 years hands on experience servicing medical equipment or similarly complex devices. Experience with CT and Imaging a plus
Basic understanding of electronic circuits, sensors, and mechanical systems
Experience with mechanical devices, tools and test equipment, and working knowledge of computer networking
Strong analytical, organizational, and communication skills
Eagerness to learn within a regulated medical device environment.
Excellent verbal and written communication skills and work effectively in a demanding, fast paced environment
Willing to travel overnight occasionally
Valid driving license and satisfactory driving record is mandatory, and background and drug testing (pre and post-employment) is required
Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Interacts with senior internal and external personnel

6 Different Blue Cross/Blue Shield Medical Plans to meet your needs
Dental coverage through Delta Dental
Vision coverage by VSP
Company paid Short-term and Long-term Disability coverage
$1 for $1 401k match up to 5% managed by Fidelity
Other benefit options such as company paid employee life insurance, a wellness program, tuition reimbursement and many more!

Product Support Technician – Mobile CT

Key skills