Provide system management, daily monitoring and optimization
Provide technical leadership and execution, supporting HPE’s mission-critical customers
Provide pre-installation configuration, on-site integration, administration, and customer enablement of HPE’s computing solution
Answer customer inquiries concerning system software versions, product lifecycles, new releases, and third-party applications
Maintain the Linux system availability to the customer, create and document site procedures, system diagrams, and other configuration or support documents
Maintain system software and firmware revisions, including patches, updates, and OS upgrades
Solve system hardware, software, and third-party software issues, providing detailed and thoughtful analysis of the problem and solution
Gather data, perform analysis, and escalate problems to higher-level product support groups when necessary
Implement solutions, repairs and workarounds, fully documenting steps taken when required
Document and share troubleshooting techniques, new ideas, and utilities to help develop and grow organizational knowledge
Manage software issues for both the system and user applications, submitting and tracking bugs as required

Bachelor’s degree in Computer Science, Engineering, or related area of study OR equivalent work experience
3+ years’ HPC-related experience, ideally with large-scale HPC and parallel file system administration and support
Linux operating systems (RHEL or SLES)
Direct experience and demonstrated proficiency with multiple programming and scripting languages (e.g. Perl, Python, C, etc.) preferred
Ability to maintain system software, utilizing debugging tools for problem isolation; will perform software builds, software upgrades, and patch installation as needed
Possess the organizational and analytical skills needed to effectively isolate both hardware and software problems and drive solutions through to conclusion
Able to clearly document processes and procedures with a focus toward mentoring and knowledge sharing.

Federal HPC Linux System Administrator, Clearance required TS/SCI with Poly

Key skills