Director, Retail Design

Role Overview

• Closely collaborate with multidisciplinary teams of talented people across the agency and projects.
• Define the standard, acting as the aesthetic anchor for the team, setting an incredibly high bar for visual design, typography, and in-store experiences. You are the guardian of the craft.
• Lead from the front, operating as a hands-on leader. You will sketch, design, prototype, and polish alongside your team, demonstrating what "excellence" looks like in the files.
• Pioneer new solutions to drive the creative vision for retail stores, ensuring we aren't just meeting requirements but creating industry-defining work.
• Cultivate talent and mentor a multidisciplinary team. Elevate their thinking through clear, actionable feedback, regular 1:1s, and by fostering an environment of optimism and creative risk-taking.
• Build unwavering trust with high-level clients. You will present complex creative strategies with clarity, identifying decision-makers and turning them into partners.
• Translate raw strategic insights into tangible visual languages. You ensure the "why" works just as hard as the "how."
• Bring a fresh, insightful point of view that inspires both the internal team and the client, putting the team and client first.
• Define and implement successful design strategies, setting high visual and conceptual standards for all company efforts.
• Generate strategic insights and moodboards to facilitate creative innovation.
• Drive complex retail projects from kick-off to completion, ensuring the team's deliverables exceed client expectations and stay within budget and deadlines.
• Establish project direction, craft guidelines, and assist with production as needed.
• Actively contribute to the design discipline through mentoring, conversation, and proposing ideas to elevate company operations and improve processes.

Requirements

• 8+ years of proven experience in retail and print design for leading brands, including 2+ years in a leadership role.
• Bachelor’s Degree in Design, Visual Arts, or a related field, or equivalent professional experience.
• Mastery of 2D and 3D design programs and familiarity with essential collaboration tools (e.g., Hubspot, Google Suite, Slack).
• Strong knowledge and experience in visual design, environmental design, and brand development. Experience developing and maintaining a robust design system.
• Demonstrated ability to provide strategic vision and creative inspiration to large, diverse teams.
• Excellent public speaking and presentation skills with the ability to clearly articulate complex information to clients and internal stakeholders.
• Highly detail-oriented, proactive, comfortable navigating complex organizations, and focused on strategic problem-solving and process efficiency.

Benefits

• Healthcare, Dental, and Vision coverage
• 401K plan, plus matching
• PTO
• Paid Company Holidays
• Parental Leave