Perform day-to-day operational activities within the SAP Ariba platform.
Monitor system performance, health checks, and availability.
Must know SAP Ariba modules: SLP, Sourcing, Contracts and Buying/Invoicing.
Have active knowledge of establishing and administering catalogs.
Execute routine maintenance tasks and system housekeeping activities.
Work assigned support tickets through Service Now to resolution within defined SLO timeframes.
Troubleshoot and resolve technical issues, user problems, and system errors.
Escalate complex issues to appropriate technical teams or SAP support when necessary.
Maintain detailed ticket documentation and resolution records.
Collaborate with Cencora Ariba administrators to design and implement new business processes on the platform administration.
Must know how to configure workflow approvals, business rules, and system parameters within SAP Ariba.

Bachelor’s Degree in Computer Science, Information Technology or any other related discipline or equivalent related experience.
2+ years of directly-related or relevant experience, preferably in application support or system/application/database administration.
Preferred Certifications: Salesforce Certified Administrator, Microsoft Certified Systems Administrator (MCSA), Microsoft Certified IT Professional, ITIL, ITSM Certifications.

Benefit offerings outside the US may vary by country and will be aligned to local market practice.
The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.

Administrator II – System & Applications Administration

Key skills