IT Project Manager

Role Overview

• Partner with customers, IT stakeholders, vendors, and other internal/external project stakeholders to define project scope, develop project plans, and successfully deliver customer value via execution of those plans.
• Coordinate with ITS Resource Managers to identify and assign appropriate staff to projects to ensure timely completion of project work.
• Schedule and facilitate project status meetings, working sessions, etc. required to ensure the project is progressing according to plan and stakeholders are well-informed about relevant project details.
• Follow IT PMO standards, including following the IT project management lifecycle, using standard templates and storage locations, and adhering to standards related to use of the enterprise PPM tool.
• Ensure project stakeholder information requirements are identified and addressed.
• Maintain project status information in the enterprise PPM tool and communicate project status to appropriate stakeholders on a regular basis.
• Identify, document, and facilitate resolution of project issues and risks, using expert judgment to escalate to appropriate leadership in a timely manner.
• Create and maintain project schedules to ensure they reflect progress to date vs. the original plan a accurately as possible.
• Ensure project documentation is auditable.
• Participate in and assist with facilitation of IT governance activities/meetings, as requested by the IT PMO Portfolio Manager and Director of the IT PMO.
• Contribute to IT project management continuous improvement activities.
• Mentor junior project managers.

Requirements

• Bachelor’s degree Required
• Preference is for a degree in project management, IT, engineering, or business
• Project Management Professional (PMP) certification (required) or the ability to obtain it within 6 months of employment
• 7-10 years of experience in project management, including software/system project experience
• Experience in all phases of project management on medium-to-large-scale projects
• Business process flow analysis experience preferred
• Healthcare project management experience (e.g. hospital, health insurance, pharmacy, Medicare, Medicaid, etc.) preferred
• IT project management experience (e.g. enterprise software implementation/upgrade, hardware implementation/upgrade, IT infrastructure projects, health insurance product implementation, etc.)
• Proven success working in a highly matrixed environment
• Proven experience in managing multiple vendors
• Prior supervisory experience a plus
• Demonstrated technical skills and knowledge
• Experience with tools used for project management (MS Project, Planview, ServiceNow PPM, Clarity, Jira, etc.) preferred
• Planview knowledge (Enterprise One, Lean Kit, Projectplace) knowledge a plus
• Software and application knowledge with base knowledge of relevant technologies with experience in software development lifecycle (SDLC)

Tech Stack

• PMP
• SDLC
• ServiceNow

Benefits

• medical, dental, vision, pharmacy
• discretionary annual bonuses and merit increases
• Flexible Spending Accounts
• 403(b) savings matches
• paid time off
• career advancement opportunities
• resources to support employee and family well-being