Field Service Technician – BHP Jansen Project

Role Overview

• Maintenance and servicing of equipment.
• Planning for correct tools and parts required to perform tasks, according to all work procedures.
• Commissioning of products that includes pre-delivery inspections and hot (operational and at customer site) commissioning.
• Conduct root cause analysis (RCA) to identify and solve common problems, as a first line support.
• Identify components, understand basic functionality, and conduct maintenance and repair work accordingly. This includes the provision of preventive and cost-efficient repairs.
• Support the customer’s product/equipment/processes by suggesting possible improvements. (According to sales area requirements.)
• Uses knowledge and experience to solve standard problems for customers.
• Understands system functionality and interactions of hydraulics/mechanics/electric/automation/pneumatics/materials.
• Complete maintenance reports for internal and external stakeholders e.g., report and document on maintenance and/or repairs completed.
• Obtain customer authorization to invoice.
• Occasionally collect technical feedback in the Sales Area (inputted into Database).
• Assign simple tasks to junior staff and guide them in their completion.
• Coach customer technicians on basic servicing and maintenance principles.
• Ensure that all routine work procedures (using the tools provided), are carried out according to safety standards.
• Complies with Sandvik Mining and Rock Technology safety policies and applicable government, customer or industry regulations or requirements.
• Responsibility to identify and report any unsafe work habits, workplace incidents and/or near misses.
• Perform risk assessments (“Take Five”) prior to each task.
• Maintains hand tools and equipment to ensure safe operation.
• Maintains orderly work area and ensures housekeeping requirements are met.
• Attend Environmental, Health and Safety related trainings.
• Wear the required personal protective equipment (PPE) assigned for each task.

Requirements

• Diploma in a Mechanical/Electrical Field and Red Seal Heavy Duty Mechanic/Industrial Mechanic (Millwright) License
• At least 3 years related experience with mining equipment is considered an asset
• Previous experience with Sandvik equipment would be an asset
• Excellent proficiency in reading schematics
• Demonstrated ability to diagnose, troubleshoot and repair mechanical issues with mining equipment
• Strong written and verbal communication skills
• Computer literacy (MS Office)
• Valid driver’s license and willingness to travel to local mine sites and across Western Canada as required
• Ability and willingness to work varied shifts (as required)
• Must be legally eligible to work in Canada
• Candidates must be open to traveling for training. The training may take place in Europe and last up to 4-6 months.
• Experience working with underground mining equipment, with a particular preference for expertise in mechanical cutting products used in mining operations.

Benefits

• Paid Travel Time
• Company vehicle provided
• Ample opportunity for overtime that is paid as per provincial standards
• Tool reimbursement program
• A comprehensive compensation package including a pension plan with matching, competitive health, dental, life and disability benefits
• Paid training and development opportunities
• Support from an experienced network of technicians across the globe
• Flexible 14 ‑ days-on / 14 ‑ days-off schedule to support a balanced work-life rhythm (subject to change)