Process London Market Insurance underwriting data in alignment with established procedure guides.
Analyse technical data and calculate transactions, including limits, premiums, and deductions.
Manage internal and external queries to ensure data accuracy and processing efficiency.
Develop and deliver training solutions, providing guidance, feedback, and support to the team.
Organise and maintain documentation for data processing, prioritizing workflow effectively.
Produce internal and client-facing reports with accuracy and clarity.
Identify and recommend enhancements to technical procedure guides, ensuring approved changes are documented and communicated effectively.
Provide solutions to clients when technical challenges arise.
Actively contribute to a collaborative and solutions-focused team environment.
Foster a positive and inclusive team culture by demonstrating engagement and accountability.
Support line managers in achieving team objectives and resolving technical/process challenges.
Build and maintain professional relationships with clients at all levels.
Provide cross-functional support as needed and collaborate across multiple client accounts.

Relevant experience in the insurance industry
Strong commitment to service excellence and client satisfaction.
Effective verbal and written communication skills for internal and external collaboration.
Ability to work independently while contributing to team objectives.
Experience in designing and delivering training solutions with constructive feedback.
Excellent planning and organizational skills.
Demonstrates behaviours aligned to the PoloWorks PRIDE values:
Pioneering – we don’t stand still
Responsible – We do the right thing
Inclusive – we all play a role
Delivery Focussed
we provide services we are proud of
Empowering – we equip people to be their best
Comprehensive understanding of:
Insurance market structures, practices, and regulations.
Direct and reinsurance placements.
Insurance documentation and data interpretation.
Relevant classes of business to engage effectively with client operations and underwriting teams.
Minimum 5 GCSEs at Grade 4 or above, including Mathematics and English.
Strong motivation to pursue relevant Chartered Insurance Institute (CII) qualifications

Insurance Specialist

Key skills