Acting as a subject matter expert on the Outreach platform, supporting customers and internal stakeholders throughout the sales process.
Partnering with Sales to conduct structured discovery, identifying customer goals, challenges, risks, and success criteria.
Designing and delivering engaging, outcome-oriented product demonstrations that connect Outreach capabilities to customer use cases.
Supporting opportunity qualification by uncovering technical, process, and operational requirements.
Translating customer workflows into clear, value-based solution narratives aligned to Outreach’s platform and AI capabilities.
Collaborating with Professional Services and Customer Success to ensure smooth handovers and clear articulation of customer needs.
Contributing to Proof of Value (POV) engagements under guidance, helping validate business impact and success metrics.
Continuously building industry knowledge across sales execution, revenue operations, and AI-driven workflows.
Sharing learnings, best practices, and product knowledge with peers to raise the overall capability of the team.
Collaborating cross-functionally with Product, Enablement, and Marketing to improve messaging, demos, and customer experience.

4-6+ years of experience in pre-sales, solutions consulting, or a related customer-facing role within SaaS.
Customer-Centric Problem Solver: You are naturally curious, ask thoughtful questions, and enjoy understanding how businesses operate.
Value-Led Thinker: You can translate customer goals and challenges into scalable, outcome-focused solutions rather than feature-driven conversations.
Strong Communicator: You are comfortable presenting to a range of stakeholders and adapting your message based on audience and context.
Growing Technical Acumen: You have experience working with CRM ecosystems (e.g. Salesforce) and an interest in data, automation, and AI-driven workflows.
Collaborative Mindset: You work effectively with Sales, Product, and Services teams and value shared success.
Continuous Learner: You actively seek feedback, refine your craft, and stay current on GTM trends and technology.
Framework-Aware: Familiarity with value-based selling concepts, structured discovery, and demo best practices (e.g. Demo2Win, MEDDPICC) is a plus.

25 days holiday + 8 bank holidays
Outreach contributes with monthly contribution towards your pension
Private medical care for employee and spouse/family with Program Health Plus
Cashplan is offered through Medicash to help offset out of pocket medical related expenses
Dental coverage
Life insurance at 4x annual salary
16 weeks of annual top up maternity leave pay or 8 weeks of fully paid paternity leave
A parental leave program that includes not just extended time off but options for a paid night nurse
Opportunity to be part of company success via equity program
Diversity and inclusion programs that promote employee resource groups like OWN+ (Outreach Women's Network), Adelante (Latinx community), OBX (Outreach Black Connection), Mosaic (AAPI community), Pride (LGBTQIA+), Gender+, Disability Community, and Veterans/Military
Employee referral bonuses to encourage the addition of great new people to the team

Senior Solutions Consultant, EMEA

Key skills