About this role

Provide 24 * 7 Networking technical support to the Network Management Centre clients. You will work a minimum of 37.5 hours per week
Primarily responsible for monitoring network availability and performance, focusing on outage detection, analysis, resolution and reporting
Provide assistance as required on customer projects such as circuit changes, site moves and rolling out IOS upgrades using automated tools.
Conduct Testing, implementation, monitoring and tuning networking software/hardware to ensure optimum systems performance and highlight potential issues.

2+ years working in a professional services environment.
Developing knowledge of Networking and Firewalling covering Datacentres, Local Area Networks (LANs) and Wide Area Networks (WANs).
Understand the concepts of networking and the security associated with networking.
Analytical and problem-solving skills.
Strong customer service focus with excellent communication skills (written and verbal).
Achieved or working towards tertiary qualifications in Computer Science.
2+ years networking experience and coding in Perl would be desirable.

Associate Network Engineer

Key skills