Process Analyst II

Role Overview

• Support process improvement initiatives, engineers, and leads
• Gather process requirements and provide operational/analytical support for Process Engineers
• Identify or assist in identifying gaps and efficiency opportunities
• Make recommendations based on analysis
• Interact with business SMEs to ascertain information and details in support of research and evaluations
• Provide business process based solutions to complex problems
• Manage small project initiatives with limited scope
• Facilitate and document project meetings and design sessions
• Facilitate and document process mapping sessions, including ensuring documentation accurately reflects process owner discussion
• Prioritize responsibilities to balance initiatives and deliverables

Requirements

• Bachelors’ degree in business, engineering, design, or technology field; or related field or equivalent combination of education and professional experience
• Four years of process or project analyst or relevant industry experience in banking, financial services, or other services industry
• Strong analytical skills
• Proficient with business process management (BPM) standards for mapping purposes.
• Self-starter, highly-motivated, change agent with strong interpersonal, communication, collaboration and leadership skills
• Demonstrated proficiency in basic computer applications, such as Microsoft Office software products
• Demonstrated proficiency with Process mapping and/or process modeling
• Knowledgeable in applying problem solving toolsets to then create or draft process improvement deliverables

Benefits

• medical, dental, vision, life insurance
• disability, accidental death and dismemberment
• tax-preferred savings accounts
• 401k plan
• no less than 10 days of vacation
• 10 sick days
• paid holidays
• defined benefit pension plan
• restricted stock units
• deferred compensation plan