Role Overview
- Maintain employee files and records in electronic form
- Assist in development and implementation of human resource policies
- Employee Relations
- Enhance job satisfaction by handling inquiries and resolving issues promptly
HR Operations & Compliance
- Assist in the development, implementation, and ongoing maintenance of HR policies and procedures
- Ensure compliance with applicable federal, state, and local employment and labor laws across all states of operation
- Serve as the organizational resource for HR policy interpretation and application
- Support the COO in managing employee relations, and operational HR priorities
- Administer and track employee benefits, including enrollment, changes, and staff communications
- Manage and resolve employee inquiries and concerns promptly, fostering a positive work environment
Licensing, Credentialing & Document Management
- Maintain accurate, up-to-date copies of all provider and staff licenses across all states of operation
- Track license and certification expiration dates and coordinate timely renewals
- Ensure multi-state credentialing requirements are met and documentation is organized and accessible
- Maintain all employee and contractor files in electronic form, ensuring completeness and accuracy
- Track required trainings, certifications, continuing education, and shadowing completions across the provider network
- Coordinate and maintain documentation related to onboarding, including signed agreements, policy acknowledgments, and training attestations
Employee Relations & Engagement
- Serve as a trusted point of contact for employee and provider HR inquiries
- Proactively identify and resolve employee relations issues with professionalism and discretion
- Enhance job satisfaction and retention by promoting open communication and addressing concerns in a timely manner
- Support performance management processes and documentation as needed
- Assist in the development of employee engagement initiatives in alignment with IWC’s organizational values
- Conduct exit interviews
Mentorship of HR Recruitment Director
- Provide ongoing mentorship and guidance to the HR Recruitment Director on core HR principles, policies, and procedures
- Support the HR Recruitment Director in understanding and applying employment law in day-to-day recruitment and onboarding activities
- Review and advise on HR-related documentation produced by the HR Recruitment Director to ensure compliance and consistency
- Serve as an escalation point for HR questions and situations that arise within the recruitment function
- Assist the HR Recruitment Director on an as-needed basis to ensure continuity and alignment with IWC’s HR standards
Requirements
- Previous experience in healthcare industry preferred
- Multi-State HR experience; SNF or LTC strongly preferred but not required
- Understanding of general human resources policies and procedures
- Good knowledge of employment/labor laws
- Excellent communication and people skills
- Aptitude in problem-solving
- Self-motivated with ability to perform job remotely
- Desire to work both independently and as a team with a results-driven approach
- Candidate must reside in EST
- Candidate must have their own laptop or personal computer and must have experience using microsoft teams and outlook
- Must have 3-5 yrs experience handling multi-state licensing, FMLA, Workers Comp, and must be experienced in employee laws and regulations
Benefits
Job Type: Part Time Contract 1099
Salary: $55-$65/Hourly depending upon experience
Work hours: 10-20 hrs per week; Max 28 hours a week