Customer Support Specialist

Role Overview

• Assist French-speaking customers via phone, email, and chat
• Provide quick and accurate solutions with a friendly and empathetic approach
• Help customers resolve service
• or account-related issues
• Update and manage information in internal systems
• Collaborate with the team to ensure an optimal customer experience

Requirements

• French-speaking professionals
• English (minimum B2 level)
• Experience in customer support

Benefits

• Monthly bonus up to 10% based on performance
• 13th and 14th month salaries paid annually
• Legal supplements: Night hours (22:00–06:00): +25% on base hourly wage
• Sundays and public holidays (if included in the schedule): +75% on base hourly wage
• Paid training with certified instructors
• Free online Greek language courses
• Health insurance plus additional employee discounts
• Modern office with relaxation areas and an international atmosphere
• Opportunities for internal growth and career advancement
• Company events, team building, and social initiatives