Lead the design, implementation, and execution of comprehensive test strategy across APIs, services, event-driven workflows (Kafka), and UI surfaces.
Own and evolve automated test coverage (unit, integration, contract, end-to-end) and maintain a risk-based manual test strategy where automation is not practical.
Ensure test coverage for functional, regression, integration, performance, and reliability testing (timeouts, retries, idempotency, failure modes).
Advocate for quality engineering practices (TDD where appropriate, CI quality gates, code review standards, and testability in design).
Define and maintain quality gates in CI/CD (e.g., minimum coverage thresholds, contract test pass, critical path E2E pass, vulnerability scan pass where applicable).
Partner with Cloud/SRE to validate release readiness via observability (logging, metrics, tracing) and operational dashboards.
Embed quality and testability considerations into feature and system design by reviewing application logic, APIs, data models, event contracts, and UI workflows in partnership with engineers.
Establish and enforce standards for automation quality, including flakiness reduction, stabilization practices, clear ownership, and expectations for timely remediation of broken or unreliable tests.
Define and document QA processes and best practices.

5-7 years of related experience
Bachelor's degree in related field
Experienced with test automation for APIs/services (e.g., JUnit/TestNG for JVM services, PyTest for Python services)
UI automation experience (e.g., Cypress or Playwright, Jasmine) where applicable
Performance testing (e.g., Gatling, k6, JMeter) and contract testing (e.g., Pact or equivalent) experience
Observability tooling familiarity (Datadog/OpenTelemetry concepts)
Familiarity with CI/CD tools and processes
Experience with version control (e.g., Git)
Cloud platforms (e.g., AWS, Azure)
Scripting and programming languages (e.g., Java, TypeScript, Groovy, Python)
Agile methodologies (e.g., Scrum, XP, SAFe)
Experience with Databases/SQL, Kafka, and Kubernetes
Leadership and coaching skills
Ability to operate in ambiguity and improve systems iteratively (not waiting for perfect process)
Strong judgment around risk-based testing and release decisions
Strong organizational and time management skills
Excellent communication and collaboration abilities
Adaptability and problem-solving skills
Ability to translate complex technical concepts for non-technical stakeholders.

Medical (HSA available)
Dental
Vision
Short-term & long-term disability (company-paid)
Life & AD&D (company-paid)
401K with company match
10 paid holidays, quarterly company closure dates, + holiday week company closure
Flexible time off policy
Work from home
6 weeks paid parental leave

Lead, Software Quality Assurance – Contract-to-Hire

Key skills