Lead discovery and requirements-gathering workshops to understand user needs, business goals, and technical constraints
Translate complex concepts into clear user flows, journey maps, wireframes, prototypes, and high-fidelity designs
Partner with Product and Engineering to define and deliver solutions across the full product lifecycle
Facilitate and evolve the product vision through user research, ideation, prototyping, and usability testing
Design and deliver experiences optimised for mobile, tablet, and desktop (responsive & mobile-first)
Identify UX problems in new and existing products and propose thoughtful, evidence-based solutions
Evaluate existing applications and continuously improve usability, accessibility, and overall experience
Use analytics, insights, and testing results to inform design decisions and measure impact
Ensure designs meet usability, accessibility (WCAG), and brand standards
Collaborate closely with front-end developers to ensure high-quality implementation and design integrity
Contribute to and help evolve design systems, patterns, and best practices
Communicate design rationale clearly to stakeholders at all levels, from C-suite to delivery teams
Comply with Risk and Compliance frameworks, policies, and procedures relevant to the role

5+ years’ experience in UX/UI or Product Design roles
Strong portfolio demonstrating end-to-end design thinking and problem solving
Degree in Design (Graphic, Product, Industrial, Architecture or similar) or equivalent professional experience
Deep understanding of user-centred design (UCD) principles and methodologies
Proven experience planning and conducting user research, usability testing, A/B testing, and rapid prototyping
Strong knowledge of responsive, mobile-first design approaches
Experience working within agile, cross-functional product teams
Ability to influence design direction and contribute to product and organisational strategy
Excellent stakeholder management and facilitation skills
Strong analytical, problem-solving, and critical-thinking abilities
Ability to synthesise complex information into clear, actionable design solutions
Excellent communication skills, both visual and verbal.
Expertise in industry-standard design tools (e.g. Figma, FigJam)
Experience creating low
and high-fidelity prototypes
Familiarity with design systems and component-based design
Understanding of accessibility standards and inclusive design principles
Basic HTML/CSS/JavaScript knowledge is a plus, but not essential

Senior UI/UX Designer

Key skills