Salesforce Admin, Release Engineer – CRM Systems at GitLab

Manage Salesforce release cycles across Development, Sandbox, UAT, and Production environments, ensuring reliable, low-risk deployments.
Coordinate and execute deployments of metadata and configurations, including Apex, Lightning components, flows, and integrations, using tools such as Salesforce DX, Copado, Gearset, or similar platforms.
Implement and refine CI/CD pipelines and automated testing approaches for Salesforce to improve release quality, speed, and consistency.
Configure and maintain Salesforce features such as custom objects, fields, validation rules, automation, and security settings to meet evolving business needs.
Oversee sandbox strategy, including refresh schedules, data seeding, and environment alignment, to support ongoing development, testing, and user acceptance.
Execute data imports, exports, and mass updates using Data Loader and related tools, while maintaining data quality and integrity across environments.
Monitor Salesforce system performance and release health, troubleshoot issues, and drive root cause analysis and remediation for deployment and configuration problems.
Partner closely with Enterprise Applications and cross-functional stakeholders to plan, communicate, and validate releases, including impact analysis, rollback plans, and post-deployment reviews.

4 to 5 years of Salesforce administration experience with deep platform configuration and user management expertise.
Hands-on release management experience using Salesforce deployment tools such as Salesforce DX, Change Sets, Copado, or Gearset.
Strong understanding of DevOps practices for Salesforce, including continuous integration and continuous delivery (CI/CD), automated testing, and multi-environment release strategies.
Proven experience managing coordinated release cycles across Development, Sandbox, UAT, and Production orgs, including impact analysis and rollback planning.
Proficiency with Salesforce data management tools (for example, Data Loader) for imports, exports, data quality maintenance, and mass updates.
Practical knowledge of Git or similar version control systems, including common branching and merge workflows for Salesforce metadata.
Strong problem-solving and communication skills, with the ability to work effectively with both technical and non-technical stakeholders in a distributed, remote environment.
Self-motivated and organized, with a process-oriented mindset and a commitment to GitLab's values, inclusive culture, and continuous improvement.

Salesforce Admin, Release Engineer – CRM Systems