Create a shared vision and cohesive roadmap for the future of ROI for customers within the HubSpot product
You will be a critical member of the Product Triad
our system for building products collaboratively and strategically
Drive alignment, set goals, build understanding and motivate others, including cross-functional partners across the company
Guide new product ideas from initial concept all the way through launch
Understand our customers and their journey through the product by engaging with them directly and often
Use customer insights and data to identify pain points and guide iterative improvements to ROI interactions
Use data to identify opportunities to improve our customers’ experience, devise strategy to execute your ideas, and partner with business stakeholders across HubSpot to make solutions that help our customers grow
Partner with design and engineering to develop scalable systems for goal management, ROI surfaces and notifications experiences
Work with other HubSpot teams to ensure the editor platform is extensible, reliable, and easy to build on

3+ years of experience launching products successfully to customers
A multidisciplinary approach to thinking, combining market, business and technical insights to identify opportunities and weigh tradeoffs
The ability to articulate product vision to a variety of audiences
A deep respect for the expertise and insights of their collaborators, including engineering, design, UX research, analytics, and others
A drive to understand customer needs deeply and truly solving for their problems
Excellent communication, influencing, and interpersonal problem-solving skills
A passion for growing healthy teams and leaders, cultivating psychological safety, and facilitating tough conversations that help people grow
A desire to understand how HubSpot products work
The ability to make decisions, test assumptions, and iterate
often without perfect information
Demonstrated ability to adapt in an innovative and ambiguous environment
Has a detail-oriented mindset and a passion for refining complex, interaction-heavy user experiences
Understands platform scalability and extensibility and how to design systems that grow with product needs

Senior Product Manager, ROI

Key skills