Customer Service Representative
United States
Full Time
2 hours ago
No Visa Sponsorship
Key skills
Express
About this role
Role Overview
- The CSR ensures final resolution of each customer inquiry in a timely and courteous manner while documenting detailed information relevant to the contact.
- Resolution may require system research and/or contacting experts in other areas of the company.
- Communicates in a clear and concise manner using business English, correct grammar, and precise vocabulary.
- Interacts directly with customers to resolve issues related to products and services.
Requirements
- High school diploma or equivalent.
- Minimum two (2) years' experience in a specialized customer service environment.
- OR two (2) years' college coursework (at least 48 credit hours) plus one (1) year experience in a specialized customer service environment.
- Must pass company proficiency test: Customer Service Assessment Skills.
Benefits
- Tuition reimbursement.
- Club Blue, a free, onsite gym to encourage exercise.
- Green Leaf Grill and Green Leaf Grill Express, onsite restaurants in Little Rock that promote healthy eating.
- Incentives for wellness education and exercise