Collaborate with client stakeholders to define requirements, deliverables, and set and manage expectations
Lead technical design sessions
Design and document technical solutions aligned with client business objectives; identify gaps between client's current and desired end states
Provide oversight and governance of Salesforce projects
Follow and help define coding standards
Lead code reviews during projects to ensure quality and appropriate design patterns are followed
Manage the technical delivery of custom development, integrations, and data migration elements of a Salesforce implementation
Liaise with Salesforce product teams to support client implementations

9-15 years CRM experience with a minimum of 6 years on the Salesforce platform
Active Salesforce certifications or ability to achieve relevant certifications upon hire
Expert level understanding of the Salesforce product suite, including Sales, Service, Community, Marketing, and Commerce Clouds
Understanding of systems architecture
Knowledge of data integration tools and experience integrating Salesforce with different business systems (ETL, CPQ, marketing automation, reporting, etc.)
Strong understanding of environment management, release management, code versioning best practices, and deployment methodologies
Strong background in design/development of large web-based systems, or complete software product lifecycle exposure

Technical Consulting Manager

Key skills