Key skills
CloudERPSAPCommunication
About this role
Role Overview
- Lead functional and technical issue resolution for SAP EWM in production support environments.
- Perform detailed root cause analysis (RCA) and implement long-term corrective actions.
- Manage and execute change requests, enhancements, and service improvements.
- Collaborate closely with Basis, ABAP, and Integration (PI/CPI) teams for resolution of cross-component issues.
- Support warehouse execution, RF transactions, PPF actions, and resource management.
- Maintain integration between EWM and ERP/TM/QM modules.
- Manage interfaces with third-party logistics and automation systems (e.g., conveyors, MFS, scanners).
- Analyze system logs, background jobs, queues, and IDocs for diagnostics and issue resolution.
- Apply SAP OSS Notes, implement SAP standard corrections, and coordinate testing and deployment.
- Contribute to the AMS knowledge base with documentation and RCA summaries.
- Support SLA management and continuous service improvement initiatives.
Requirements
- Minimum of 5 + years’ experience in EWM design and configuration and knowledge of key integration points with other SAP modules
- Ability to manage multiple tasks, deliverables
- Ability to understand business processes from the customer's perspective
- Ability to work in a team-oriented environment and interact effectively with others
- Exceptional verbal and written communication skills in English, French speaking is an asset.
- Public Cloud experience an asset
Tech Stack
- Cloud
- ERP
Benefits
- Competitive, above-average compensation
- Global tourist: With us, you can also work from abroad from time to time
- Flexible working time models, home office
- Attractive benefits, e.g. company pension scheme or various health offers
- A modern environment in which the 'you' is part of it
- Open feedback culture, flat hierarchies and a motivated team
- Individual career planning with continuous training and coaching on the job