Engagement Team Support Specialist

Role Overview

• Partner with Engagement and Hospitality teams to provide seamless operational and administrative support.
• Coordinate logistics for meetings, events, and tours from planning through execution.
• Manage calendars, scheduling, document preparation, and correspondence.
• Track timelines, action items, and follow-ups to ensure work is completed accurately and on time.
• Assist with the coordination of catering, space setup, and other on-site needs for meetings and events.
• Assist with front desk coverage as needed, ensuring a positive and professional experience for visitors.
• Prepare and distribute agendas, event materials, and internal communications.
• Coordinate travel arrangements including transportation, lodging, and itineraries.
• Proactively identify and resolve logistical issues to support smooth execution and enhance the guest experience.
• Contribute to a polished, branded, and high-quality on-site experience through attention to detail.
• Manage and process expense reports ensuring accuracy and compliance with travel and expense policies.
• Serve as a point of contact for vendors, contractors, and internal partners as it relates to meetings and events.

Requirements

• 3+ years of experience in an administrative, coordinator, or team support role, ideally within hospitality, events, corporate operations, or customer-facing environments.
• Demonstrated ability to manage multiple priorities with a high degree of accuracy in fast-paced, high-visibility settings.
• Willingness to provide daily on-site support with energy, reliability, and professionalism (remote work is not an option for this key role)
• Strong organizational skills with the ability to manage multiple tasks, timelines and priorities
• High attention to detail and follow-through, with pride in delivering accurate, well-executed work.
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and familiarity with expense and travel management tools
• Clear, professional written and verbal communication skills
• Ability to work collaboratively with internal cross-functional teams and external partners
• Comfort managing logistics for meetings, travel and events in a fast-paced environment
• Problem-solving mindset with the ability to anticipate needs, resolve issues proactively, and adapt to changing priorities.

Benefits

• Generous Benefits Package
• Switch provides medical plan options of comprehensive coverage for you and your family that can be tailored to fit your personal needs, and more!