Conduct work flow study and analyze business practices: Document existing processes related to IT solutions.
Perform application lifecycle activities, including: Code, monitor, maintain, test and debug software applications; follow established change management processes; facilitate code reviews; develop test plan development; make recommendations for hardware/software solutions.
Provide support: Create, document, schedule and support operational activities; coordinate with software vendors and external service providers; troubleshoot software bugs and provide fixes; provide off hours support, as needed.
Provide, cultivate and foster excellent customer service; promote adherence to departmental standards; act as a source of direction, training and guidance for less experienced staff.
Perform other duties as assigned.

Bachelor’s degree or combination of education and/or experience may substitute for minimum education.
Relevant Experience (2 Years).
.NET Software Development, Adaptability, Application Development, Client Consultations, Communication, Computer Science, Continual Improvement Process, Customer Service, Database Systems, Higher Education Technology, Human Resources (HR) Software Systems, Learning New Technologies, Learning Quickly, Software Development Tools, Team Collaboration, Teamwork, Technical Problem Resolution, Technical Solutions, Unix, Working Independently.

Up to 22 days of vacation, 10 recognized holidays, and sick time.
Competitive health insurance packages with priority appointments and lower copays/coinsurance.
Free Metro transit U-Pass for eligible employees.
Defined contribution (403(b)) Retirement Savings Plan, combining employee contributions and university contributions starting at 7%.
Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
4 weeks of caregiver leave to bond with your new child.
Family care resources available for continued childcare needs.
Cost of tuition covered for employees and family, including 100% dependent undergraduate-level college tuition at WashU and 40% elsewhere after seven years with the university.

Application Developer II, Mulesoft

Key skills