Key skills
GoTime Management
About this role
Role Overview
- Responsible for the validation of data, workflow, procedures, and processes within the loan area(s) which may include our other applications
- Works independently with clients during the onboarding process to resolve any issues and engage other team members as needed
- Works with banking product providers including but not limited to bill pay, imaging, and core processing
- Travels to customer site for implementation if requested
Requirements
- Minimum of five years' experience in banking operations is required, loan operations preferred
- Knowledge and work experience with secondary loan servicing (Freddie Mac, Fannie Mae, FHLB, USDA, etc.) is a plus
- Experience with Microsoft Office applications, ticket tracking system, and customer service
- Ability to work occasional evenings or weekends to support a customer go live
- Organization and time management skills
- Attention to detail and accuracy
- Insurable driving record and proof of personal liability auto insurance coverage of at least $300,000.
Benefits
- Health, dental, and vision insurance
- 401(k) retirement plan with company match
- Flexible spending and health savings accounts
- Life insurance and short
- and long-term disability provided at no cost
- Time away from work – PTO, VTO, paid parental leave, and company holidays
- Educational assistance