Serve as a product SME, responding to inquiries and providing guidance to distribution partners, customer service, claims, and other internal teams.
Interpret product contracts and documentation to ensure clarity and consistency across channels.
Partner with Marketing to support development and maintenance of product collateral, digital content, and advisor-facing materials.
Assist with annual product reviews, identifying enhancement opportunities and contributing to product improvement recommendations.
Support implementation of product changes, including regulatory updates, compliance requirements, and feature enhancements.
Document product updates and ensure alignment across internal teams and stakeholders.
Work closely with Pricing, Underwriting, Legal, Compliance, Account Management, and Technology to support new sponsor onboarding, product launches, and plan updates.
Assist with business case development and implementation activities for new or enhanced offerings.
Collaborate with internal partners to ensure seamless execution across the product lifecycle.
Conduct market and competitive analyses to monitor trends, identify gaps, and surface opportunities for differentiation.
Synthesize insights into actionable recommendations that support product strategy and portfolio growth.
Provide clear, concise updates on product initiatives, timelines, and risks to product leadership.
Participate in governance meetings and support alignment across product, distribution, marketing, and operations.
Build strong working relationships with internal and external stakeholders to drive clarity and progress.
Requirements
Bachelor’s degree required
2–4 years of experience in product management, insurance, financial services, or a related field
Strong understanding of insurance concepts (Health, Dental, Affinity, Group, or Individual insurance experience preferred)
Ability to interpret product documentation and translate it into clear guidance
Experience analyzing data and synthesizing insights into recommendations
Strong communication, collaboration, and project coordination skills
Ability to manage multiple priorities and work effectively in a hybrid environment (three days in-office per week)
Benefits
Health insurance
Dental insurance
Mental health programs
Vision insurance
Short
and long-term disability insurance
Life and AD&D insurance coverage
Adoption/surrogacy benefits
Wellness benefits
Employee/family assistance plans
Retirement savings plans (including pension)
Global share ownership plan with employer matching contributions
Financial education and counseling resources
Paid time off including holidays, vacation, personal, and sick days