Provides support to management in the coordination and oversight of a wide variety of projects and issues, including analyzing statistical data, preparing reports, developing communications, and representing the business line on interdepartmental projects.
Functions as an advisory resource in the development of business plans and processes and performs research on various subjects, providing analysis and recommendations to managers.
Assists management in the development of the budget (capital, expense, and staffing) and monitors information to ensure adherence to corporate standards.
Plans and makes necessary arrangements for meetings and events (location, contracts, appropriate materials and budget).
Provides support as the department expert/resource in the identification and resolution of problems.
Working within Agile to provide hands-on experience managing all stages of the product life cycle and utilizing a technical background with knowledge of software development and web technologies.
Displays good communication, public speaking skills, and a track record of problem-solving.

College level coursework in Business Administration, Insurance, Management or a related field.
Analyzing and defining resource and skill requirements for projects
Writing business proposals
Developing/distributing management reports
Recommending process improvements
Policy and/or procedure development
Budget and expense management reporting using appropriate software (i.e. BudgetExplorer)
Reviewing contract terms and conditions with general counsel; contract negotiations
Web based research
Development of promotional and marketing materials
Business planning and consulting
PC software and associated applications (i.e. Windows; Word, Excel, McIntosh)
Implementing established goals and objectives
Statistical analysis
Problem identification and resolution techniques (flow charting, nominal group technique, etc)
Member/client retention programs*

Fully paid training
Medical, dental, and vision benefits
401 (k) with employer match
Paid parental leave and adoption assistance
Paid Time Off (PTO), company-paid holidays, CEO days, and floating holidays
Paid volunteer day annually
Tuition assistance program, professional certification reimbursement program, and other professional development opportunities
AAA Membership Discounts, perks, rewards, and much more

Business Support Consultant

Key skills