Key skills
SaaSSalesforceAccount ManagementSales
About this role
Role Overview
- Manage a portfolio of clients, ensuring customer retention and high satisfaction.
- Drive customer interaction across the customer lifecycle to ensure adoption of products, expansion opportunities, and retention.
- Deliver client business reviews to measure progress, assess key trends and emphasize value.
- Manage resolution and escalation of on-going support issues to relevant stakeholders (internal & external).
Requirements
- 2 years of Sales or Account Management experience in a quota carrying role.
- Experience selling SaaS solutions to a variety of market verticals.
- Proficiency with Microsoft Office programs – Outlook, Teams, Excel, PowerPoint.
- Experience with Salesforce preferred.
- Comfortable being on camera during internal and external meetings.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Paid parental leave
- 401(k) plan
- Employee assistance plan