Develop and establish engineering standards for infrastructure monitoring and controls engineering
Lead high-performing Controls Engineering, Infrastructure Monitoring, and Service Management teams
Drive the evolution of Equinix’s data center observability to next-generation cloud architecture
Establish and maintain the vision for end-to-end service management
Leverage real-time telemetry and historical data to develop predictive models

Bachelor’s degree in Engineering, Networking, Computer Science, or a related technical field; Master’s degree preferred
10+ years in critical infrastructure engineering, operations, IT, or Networking
Proven expertise in controls engineering, power systems, and cooling technologies
Experience with service management frameworks and data-driven operational improvement programs
Strong background with distributed infrastructure, systems, and network monitoring, including BMS, EMS, SCADA, and PLC systems
Experience with IoT protocols (e.g., Modbus, BACnet, SNMP) and IT/OT security in industrial control systems
Experience with advanced system monitoring and analytics platforms for real-time monitoring and predictive insights.

Employee Assistance Program
Insurance: Health, life, disability and voluntary plans
Retirement: Defined Contribution Pension Plan (DCPP), Group Retirement Savings Plan (RRSP) and Tax-Free Savings Plan (TSFA)
Paid Time Off (PTO) and Paid Holidays: Accrued amount of PTO and various paid holidays for rest and recharge.

Senior Director, Controls Engineering – Service Management

Key skills