Regional Credit Manager

Role Overview

• The Regional Credit Manager position is responsible for execution of Lowe's DIY and Pro Credit products across the assigned Region.
• Coaches, motivates, and trains key store personnel in partnership with local store leadership on effective techniques to drive credit card sales through every store transaction.
• Partners with the Divisional Credit Manager and peer Regional Credit Managers, to identify best-in-class industry approaches to grow retail sales through Lowe's credit products.
• Monitors, tracks and trends credit sales results in each assigned district using data provided by the Credit Field Team Sr. Analyst and advises store leadership on progress against store credit sales plans.
• Develops and maintains relationships with regional and store leadership and business partners within the assigned territory, to resolve issues as necessary.
• Drives compliance with applicable laws, rules and regulations, adhering to policies, while applying sound ethical judgment regarding personal behavior, conduct and business practices.
• Escalates, manages and reports control issues with urgency and transparency.

Requirements

• Bachelor’s degree Business, Communications or related field or equivalent years of experience in lieu of education requirement, if applicable
• 5 years retail operations/sales/credit services experience
• 8 years combined experience in retail sales or credit/financial services in lieu of degree and other experience requirements

Benefits

• Health, Dental and Vision insurance
• Life and Disability insurance
• Paid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer time
• Flexible spending and health savings accounts
• 401(k) Retirement account with company match
• Employee Assistance Program with concierge, work/life services and no-cost counseling for all kinds of needs
• Education support programs, including tuition assistance and trade skills scholarships
• Business Travel Accident insurance
• Maternity and Parental leave
• Adoption assistance
• Lowe's Associate Discount and broad discount platform
• Other discretionary benefits (based on eligibility) include annual bonuses, enrollment in Lowe's Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards.