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Credit & Collections Representative 1 – Commercial at NBCUniversal | JobVerse
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Credit & Collections Representative 1 – Commercial
NBCUniversal
Remote
Website
LinkedIn
Credit & Collections Representative 1 – Commercial
United States
Full Time
1 week ago
$7 USD
H1B Sponsor
Apply Now
Key skills
Communication
Negotiation
Sales
About this role
Role Overview
Handle inquiries from commercial customers while using negotiation skills to collect delinquent balances
Establish effective relationships with customers and promote a positive image of the organization
Review past due accounts and offer acceptable payment arrangements
Explain billing cycles and fees effectively
Process secure customer payments and create payment arrangements
Requirements
High School Diploma / GED (Required)
0-2 Years Relevant Work Experience
Ability to effectively multitask between multiple tools and systems
Strong communication skills
Must have experience working in a remote environment
Must have a flexible schedule to work anytime between the hours of 8am-8pm EST
Must be able to maintain composure in stressful situations and manage and diffuse angry or upset customers
Demonstrated professionalism, integrity, and ethical behavior
Benefits
Best-in-class Benefits including health insurance and 401(k) matching
Flexible work arrangements
Bonuses for non-sales positions
Opportunities for professional development
Personalized options to support employees physically, financially, and emotionally
Apply Now
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