Manage comprehensive technical training programs, including a comprehensive T3 (train-the-trainer) program with our Distributors ensuring that projects are delivered on time, within budget, and to the highest quality standards
Develop and manage project plans, resource allocation plans, and project schedules to ensure successful project execution
Track T3 program requirements and coordinate ongoing T3 training sessions for Distributors and continuous education touchpoints aligned with new product launches
Orchestrate global efforts to deploy internal technical sales enablement and external partner enablement capabilities, optimizing a a consistent structure, collateral, coursework, and in-person sessions to scale technical enablement internally and externally
Develop performance support tools (role-based skill assessments, videos, guides, job aids, etc) that reinforce knowledge retention and skill application
Collaborate with Technical Sales Enablement Manager and subject matter experts to ensure accreditation strategy and content is accurate and relevant, driving the pre-sales credentials program and managing all digital badging.
Create experiences (webinars, roundtables, events, spotlights, etc) to drive the benefits to all CrowdStrike Champions
Collaborate with Partner Program Readiness Managers to execute programs and for all reporting to demonstrate business impact
Assist in managing, developing and maintaining all skills learning paths for technical sellers internally and across all external partners
Requirements
10+ years experience developing and managing skills and/or technical enablement programs
Bachelor's degree in Instructional Design, Education, or related field
Proven expertise in adult learning principles and instructional design methodologies
Experience with learning management systems and digital credentialing and badging platforms
Strong project management skills with ability to manage multiple complex initiatives
Excellence in stakeholder management and communication, with a proactive communications style to broaden understanding, drive adoption and garner feedback
Ability to organize, prioritize and work effectively under time constraints and with instructional base subject to frequently changing priorities; must be a self-starter who displays excellent oral and written communication skills
Experience translating business needs into technical requirements
Marketing and communication skills for program promotion
Certification program development experience (2+ years preferred)
Must be proficient with PowerPoint, Excel, Articulate Rise or other instructional design tools
Benefits
Market leader in compensation and equity awards
Comprehensive physical and mental wellness programs
Competitive vacation and holidays for recharge
Paid parental and adoption leaves
Professional development opportunities for all employees regardless of level or role
Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections