Product Analyst, Claims

Role Overview

• Supports the Product Manager in executing and delivering on product roadmap commitments.
• Elicits complete business and functional requirements from various stakeholders/SMEs.
• Translates business requirements into technical requirements, including product features, integrations and solution templates.
• Documents requirements in the form of User Stories to create a shared understanding with Engineering teams.
• Develops, refines and documents other Product artifacts (Ex: Visual collaboration documents, Lucid Chart work flows, etc.)
• Facilitates requirements discussions using various elicitation methods.
• Assists with system design in partnership with Engineering, Design and Architecture teams ensuring the design meets the business needs and user experience.
• In conjunction with the Product Manager, ensures delivered User Stories meet the Epic’s definition of done.
• Performs functional testing to ensure delivery of quality software.
• Creates, updates and maintains Product and Release documentation (Release Notes/Videos, System Guides, etc.)
• Ensures backlog health meets the demands of the team as set/determined by Product Leadership.
• Acts as the subject matter expert for assigned system functional area representing needs of internal and external stakeholders.
• Ensures all defined product, development and service processes are followed and defined OLAs are met.
• Proactively adopts new tools that are introduced and collaborates with other teams to identify areas of improvement.
• Participates in Agile Ceremonies as directed by Product Manager.
• Champions and models Origami Risk’s values (Prioritize Clients’ Trust and Success, Innovate with an Entrepreneurial Spirit, Collaborate and Win as a Team)

Requirements

• Bachelor’s degree in technology, business, liberal arts, science or engineering
• 3+ years’ experience in product analysis or a related field
• Excellent analytical and conceptual thinking skills and a high attention to detail
• Strong relationship building skills, including an ability to influence stakeholders and scrum team members
• Exceptional communication skills (verbal and written) across all levels of the organization.
• Prior experience as a product analyst on a P&C claims admin system

Benefits

• Medical and Dental coverage available for employees, dependents, domestic partners, and spouses
• Paid Time Off – Flexible options plus 10 paid company holidays where available**
• Fully Paid by Origami Risk – Vision insurance, Short & Long-Term Disability Insurance, and Basic Life Insurance
• Generous family leave options—including adoption and foster care placements
• Pre-Tax Savings Accounts – Flexible Spending Account, Health Savings Account, Commuter Benefits, Dependent Care Savings Account
• Retirement Savings – 401(k) with company match up to 4%
• Employee Assistance Program (EAP) – Confidential & Free support offered to colleagues facing personal or work-related complications
• Education Assistance Program – to help colleagues pursue industry/role-specific certifications
• Wellness Benefits – reimbursement program to invest in healthy habits as well as support better colleague productivity and stress management
• Additional coverages available – Pet Insurance, Critical Illness Insurance, and Voluntary Life & AD&D coverage