Create and maintain high-quality technical documentation, specifications, and reports; develop visual aids such as diagrams and flowcharts to support engineering deliverables
Manage configuration control for drawings, documents, bills of material, and test results; ensure accuracy and compliance with established standards
Monitor and report key performance indicators (KPIs) and project metrics to enable data-driven decision-making
Support estimation, planning, and tracking activities; organize and facilitate program increments, technical reviews, and status meetings
Serve as a liaison between engineering and support functions (IT, Facilities, HR) to resolve operational needs and maintain alignment
Identify and implement workflow improvements, enhance documentation practices, and drive adoption of tools to increase team efficiency
Coordinate onboarding activities and training sessions for new team members; provide guidance and mentorship as needed
Oversee technical workspace logistics, including lab access and equipment requirements
Support implementation and adoption of collaboration tools and systems to streamline operations
Requirements
Bachelor’s degree in Business, Information Systems, Communications, or related field
3+ years of experience in engineering operations, project coordination, or technical team support
Proficiency in Microsoft Office Suite and collaboration platforms (Teams, SharePoint, Jira)
Strong organizational, analytical, and communication skills with the ability to interpret technical terminology and workflows
Advanced degree or coursework in project management, technical writing, or systems operations (preferred)
Experience with visualization tools (Visio, AutoCAD) and familiarity with agile methodologies (preferred)
Background in technical consulting, quality assurance, or safety-critical systems (preferred)
Benefits
Comprehensive Medical benefits which could include medical, dental, vision, prescription coverage and Health Savings Account (HSA) with employer contributions options
Wellness Programs designed to support employees in maintaining their health and well-being including Employee Assistance Program providing support for our employees and their household members
401(k) with Company Match Contributions to support employees' retirement
Paid Vacations and Company Holidays
Opportunities for Flexible Work Arrangements to promote work-life balance
Educational Reimbursement and Comprehensive Career Programs to help employees grow in their careers
Global Recognition and Service Programs to celebrate employee accomplishments and service