Legal Operations Technology & Analytics Specialist

Role Overview

• Manage and oversee our contract lifecycle management system, including system administration, user training, workflow updates, and continuous improvement of processes related to contract drafting, review, approval, execution, and archival.
• Identify opportunities for streamlining legal operations workflows by leveraging automated and AI-powered solutions.
• Lead initiatives to reduce redundancies and shorten contract lifecycle times, including improvements across drafting, negotiation, approvals, signature, and archival phases.
• Utilize data analytics tools (e.g., Power BI, Excel) to extract insights from legal data.
• Develop, implement, and manage key operational metrics and dashboards to measure contract management performance and other legal KPIs.
• Generate reports and deliver actionable insights to stakeholders.
• Work closely with Legal Operations Counsel to identify, measure, and report on metrics and KPIs.
• Measure and report on effectiveness of implemented solutions; collect feedback and performance data to refine workflows and technology adoption strategies.
• Work closely with Legal Operations Manager to strategize and implement technology-based solutions aimed at improving workflows and knowledge management across the legal department.
• Provide ongoing support, troubleshooting, and training to end users.
• Develop and maintain user guides, training materials, and documentation to ensure high adoption and effective use of technologies.
• Lead or actively participate in legal technology projects from initiation through completion.
• Map data between source systems and repositories to support system integrations, migrations, and validations, ensuring data integrity throughout.
• Coordinate with cross-functional teams including Legal, IT, and business stakeholders to achieve project objectives within timelines and budgets.
• Stay current with legal technology trends, industry benchmarks, and best practices.
• Recommend innovative tools and strategies for continuous enhancement of legal operations.
• Serve as a liaison between Legal, IT, and business units to facilitate successful rollouts of new technology and process changes.
• Communicate system updates, best practices, and workflows to end users and stakeholders regularly.
• Collaborate with Information Security and Legal teams to maintain data confidentiality and system security.

Requirements

• Bachelor’s degree or equivalent work experience.
• 2-3 years experience with contract lifecycle management systems and legal operations workflows
• Proficiency with PowerBI, Excel, and other analytics tools
• Experience in innovating systems or workflows and increasing efficiency through the use of technology
• Demonstrated ability to manage technology projects and coordinate cross functional teams.
• Strong analytic, problem-solving, and organizational skills.

Benefits

• Medical
• Dental
• Vision
• Life Insurance
• 401k
• Paid Time Off