Director of Auto Appraisals

Role Overview

• Manage the success of the Appraisal team, ultimately driving individual and organizational success.
• Recommend new workforce models and strategies that allow us to reduce costs associated with handling virtual appraisals.
• Build, implement, and manage both manual and automated workflows to increase operational efficiency.
• Use data to articulate current and future planning and report on successes and opportunities.
• Apply knowledge of industry best practices to build out programming that will improve quality in the claims handling as well as services such as repair management and field appraisals.
• Coach and mentor estimating managers, encouraging collaboration and elevating overall department performance.

Requirements

• Minimum of 8 years of Appraisal or repair experience with at least 4 years of management experience.
• Proven track record of leading high-performing teams.
• Extensive knowledge of insurance principles and how they apply to appraisal decisions.
• Thorough understanding of vehicle repair, parts costs, classifications, and fraud detection practices.
• Ability to work in a fast-paced, production-based, and results-driven environment.
• Desire to thrive in a remote environment ripe with opportunity to advance.
• Data driven
• ability to use data to identify problems and potential solutions and consistently report back.

Benefits

• Choose from 2 robust medical plans through Blue Cross Blue Shield—plus, we contribute to your HSA when you enroll in our high-deductible health plan.
• Offer two dental plans and one vision plan to keep you and your family healthy.
• Peace of mind with company-paid Short Term Disability, Long Term Disability, and Life Insurance.
• Additional protection through voluntary benefits like Accident Insurance, Hospital Indemnity, Critical Illness, and Legal Assistance.
• 401(k) with a 4% company match—because your future is worth investing in.
• Employee Assistance Program (EAP) with 6 sessions per life incident to support your mental well-being.
• Flexible PTO and 7.5 company-observed holidays to recharge on your terms.
• In-person connection points throughout the year including our annual Summit and Roadshows.
• Snapsheet SWAG and surprise mailers to keep the spirit alive.
• Endless opportunity to shape your path—career growth, learning, and real impact are all within reach.
• Health and wellness campaigns that evolve with you year over year.