Senior Director, Clinical Supply Chain Services Lead

Role Overview

• Provide strategic and operational leadership for Clinical Supply Chain Services supporting the Global Clinical Supply Chain, ensuring alignment with BMS goals and regulatory requirements.
• Direct business integration activities, including due diligence, planning, and execution for investigational supply chain operations.
• Ensure the CSC services team are fully leveraging the capabilities of AI to drive meaningful improvement in ways of working, simplifying process and releasing resources to focus on more critical areas.
• Accountable for R&D portfolio budget management for comparators and IRT, contracts administration and financial metrics for the broader CSC organization through leadership of teams and individuals responsible for the activities.
• Ensure compliance with GxP, quality and regulatory requirements across Clinical Supply Chain Services to ensure audit and inspection readiness and operational compliance.
• Lead the operationalization of CD&OP by fostering stakeholder engagement to align priorities, resolve conflicts, and ensure business continuity and uninterrupted patient treatment across the portfolio.
• In collaboration with IRT Lead, oversees the development and management of procedures for outsourcing Interactive Response Technology (IRT) services, including vendor coordination, compliance oversight, and adherence to regulatory and company standards.
• Collaborate with internal and external stakeholders (e.g., GDO, R&D, GPS, PD, Regulatory, Quality, vendors) to ensure efficient service delivery and strategic alignment.
• Drive continuous improvement and operational excellence by identifying and implementing best practices, cost-saving initiatives, and change management strategies.
• Provide guidance, development, and succession planning for team members, fostering a culture of accountability and learning.
• Champion company culture, values, diversity and inclusion initiatives across the organization.
• Represent CSC on cross-divisional project teams, engaging with leadership up to VP level for resource alignment and enterprise planning.
• Establish key performance indicators to identify improvement opportunities and ensure successful delivery of portfolio objectives.

Requirements

• Bachelor’s degree in Pharmacy, Life Sciences, Supply Chain, Business, or related field; advanced degree (MBA, MS) preferred.
• 15 + years of experience in clinical supply chain, Supply Chain Services, or related field; 5+ years in leadership roles, including project management and cross-functional team coordination.
• An equivalent combination of education and experience may be considered.
• Broad knowledge of clinical supply chain operations, financial management, contracts administration, and business integration.
• Advanced understanding of GxP requirements and regulatory standards in the pharmaceutical or biopharma industry.
• Experience with SAP, clinical forecasting/planning systems, and IRT systems is a plus.
• Proven ability to lead complex cross-functional projects and drive change management.
• Experience in projects associated with mergers and acquisitions related to clinical supply chain.
• Thorough knowledge of the impact of sponsorship and legal ownership on the clinical supply chain.

Benefits

• Health Coverage: Medical, pharmacy, dental, and vision care.
• Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).
• Financial Well-being and Protection: 401(k) plan, short
• and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.
• Work-life benefits include: Paid Time Off US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees) Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.