Define and execute the product vision and strategy for the mid-cycle and backend RCM portfolio
Lead the roadmap for coding, billing, payment posting, AR & denials, and analytics to deliver measurable improvements in efficiency, accuracy, and financial performance
Partner closely with engineering and data teams in India to drive delivery excellence and foster cross-geo collaboration
Develop and manage a team of high-performing product managers and analysts, promoting a culture of accountability and innovation
Translate customer and market needs into actionable requirements and ensure products deliver strong ROI
Drive initiatives that leverage AI, workflow automation, and advanced analytics to enhance revenue integrity and operational performance
Collaborate with internal stakeholders across operations, sales, and implementation to ensure seamless product adoption and client success
Monitor market trends and emerging technologies to maintain competitive differentiation in the RCM space

Bachelor's degree in Engineering, Healthcare Administration, or a related field required
MBA or other advanced degree preferred
12-18 years of progressive leadership experience in healthcare technology and RCM
8+ years in product management or product leadership roles
Proven track record of building and scaling RCM software products, preferably multi-tenant SaaS platforms
Deep understanding of mid-cycle and backend processes: coding, billing, payment posting, denials management, AR follow-up, and analytics
Experience working with cross-functional and globally distributed teams, including close collaboration with engineering teams based in India
Familiarity with EMR integrations (Epic, Cerner, Athena), clearinghouses, payer connectivity, and compliance standards (HIPAA, SOC 2, HITRUST)
Demonstrated success driving product innovation using AI, ML, and automation technologies in revenue cycle workflows
Strong analytical, strategic, and financial acumen with a passion for solving complex operational problems
Exceptional communication and stakeholder management skills across business and technical teams
Ability to lead through influence and build alignment across geographies and functions
Deep understanding of RCM performance metrics: AR days, clean claim rate, first-pass resolution rate, denial rate, and net collection percentage.

Flexible work hours when possible
Access to a 401(k) Retirement Savings Plan
Comprehensive Medical, Dental, and Vision Coverage
Paid Time Off
Paid Holidays
Additional benefits, including Pet Care Coverage, Employee Assistance Program (EAP), and discounted services.

Vice President of Product – Mid-Cycle and Backend RCM Platform

Key skills