About this role

Creates domestic and international travel arrangements for clients to include air, hotel, rail, and ground transportation
Ensure reservations are built according to client standards and preferences
Act as a trusted advisor by offering informed and insightful recommendations for the best traveler experience
Handle a wide range of bookings from simple to complex bookings with non-standard and multi-destinations
Make changes or solve issues during or before travel assignments including both routine and non-routine work
Benefit from comprehensive training by experienced colleagues

3 or more years' experience working as a Travel Consultant (or 5 years in other customer service industry)
Advanced knowledge of GDS (Sabre)
A genuine passion for high-quality customer service
Good verbal and written communication skills
Strong teamwork skills
A positive, “can do” attitude
Willingness to learn and grow
Military experience/certifications accepted as substitute for some requirements

Travel Consultant II – Virtual

Key skills