Drive standardized program management processes for the team, while managing a large portfolio of critical initiatives.
Develop and drive innovative work management and reporting processes to enhance team efficiency, transparency, and progress.
Bring program management rigor and strive for continuous improvement to our program management approach.
Partner with strategy, operations, and senior field leaders to help build and implement strategic program plans mapped to the organization’s go-to-market strategy.
Lead critical cross-functional meetings to align the team, driving agenda and action items, and ensuring relevant insights are widely shared to ensure delivery.
Act as a primary source of information for the “when” and “how” of the critical initiatives in the portfolio and the overall portfolio itself.
Work with the team to prepare regular executive-facing readouts of program performance and risks.

Over 6 years of program management experience leading global tech projects.
Bachelor’s degree or equivalent experience, with proven experience in program and people management.
Experience in a SaaS post-sales, value delivery organization a plus.
Experience with Project Management Tools (Workfront, Jira, etc) and virtual collaboration tools (SharePoint, Wiki, Miro, etc); Workfront certification a plus.
Certification in project/program management (e.g., Project Management Institute’s PMP) a plus.

Senior Program Manager, Value Delivery Program Office

Key skills