Senior Deal Manager

Role Overview

• Drafting and negotiating various forms of simple to complex customer and partner agreements including SaaS terms of service, software licenses, professional services agreements, transfer agreements, channel agreements, renewals, and ancillary relationship agreements.
• Identify key risks, analyzing the most significant business, financial, and legal concerns and coordinate with company SMEs to deliver pragmatic responses and mark ups to client and partner drafts.
• Maintain clear guidelines, policy change requests, and training for approvals with process controls to address key risks.
• Participates in the approval process to support informed decisions.
• Complies with audit, financial (e.g., Sarbanes-Oxley), and system requirements and assists in resolving post-execution non
• standard contract modification requests and disputes.
• Acts as trusted advisor to senior sales and business leaders in assigned areas of responsibility and work with them to prioritize deal support and implement company objectives to focus on high value activities.

Requirements

• Deep practical experience of contract management in the IT and/or business services market with a detailed understanding of key legal/ commercial principles and obligations found in complex software, cloud, and services contracts.
• Excellent communication skills, both written and verbal, with strong executive presence capabilities.
• Proven ability to build strategic relationships internally /with client whilst working virtually.
• Flexible, team player able to adapt your thinking / approach and with ability to balance process, compliance and risk management activities while ensuring the business is successful.
• Nuanced and sophisticated client-facing skills, with ability to identify and negotiate a fair deal and manage difficult/ tense situations.
• Ability to influence different functions and geographies and build consensus at senior levels where lines of authority may not be direct, both inside and outside of the company.
• Capable of presenting or escalating issues effectively to high-level sales and business executives.
• Proactive problem identifier & solver, able to think laterally and work independently using your own initiative, handling and prioritizing multiple activities & engagements.
• Experience in providing guidance and leadership to others, and navigating [virtually] in a large, complex, multi-location & time-zone, matrix management-based organization.
• Minimum with Post Grad ( Law, Finance, Business or Commers an advantage ): 2+ years of experience in the Software, Cloud, and Professional Services Industry.
• Minimum with Bachelor: 3+ years of experience in the Software, Cloud, and Professional Services Industry.
• Minimum without Bachelor: 5+ years of experience in the Software, Cloud, and Professional Services Industry.
• Strong negotiation and relationship management skills, and commercial awareness.

Tech Stack

• Cloud

Benefits

• Expand Your Skills: Unlock your potential with professional development opportunities supported by a community of experienced professionals. We offer reimbursement for training and continuing education to help you stay ahead in your career.
• Enjoy Where You Work: Thrive in our modern, open offices designed to inspire creativity and collaboration. Our complimentary lunches and fully stocked kitchens ensure you have everything you need to stay energized throughout the day.
• Support What Matters Most: Our comprehensive wellness and flexible time off programs and our benefits are designed to care for you and your family. Our family-formation benefits and support during your family-building journey ensure you have the resources you need when it matters most. We believe in giving back and supporting our communities with paid volunteer time off and a donation matching program for the causes you care about.