Maintains and refreshes demo environments including entering and updating time-based data, cleaning out outdated actions and records, updating dates, workflows, and configurations to reflect current-state use cases
Performs routine demo-support assignments that are recurring in nature, following standard procedures and written directions
Collects, manipulates, and organizes demo data to support task completion, problem solving, and internal requests
Supports team and cross-functional projects within a defined area of responsibility
Build and configure custom demos aligned to prospect, industry, and solution-specific requirements
Build, update, and maintain Guided Click-Through demos within demo click tools
Assist with preparation, dry runs, and live support for marketing webinars, demos, and virtual events
Fulfill ongoing marketing and pre-sales requests related to screenshots, recordings and demo narratives
Maintain and update the RFP content library using provided standardized product and Bonterra language
Support RFP and proposal response efforts by ensuring demo-related content is accurate, current, and reusable
Maintain organized demo documentation, naming conventions, and version control

Strong attention to detail and comfort working with structured data
Ability to follow documented processes and execute repeatable tasks reliably
Basic technical aptitude and interest in SaaS platforms and systems
Strong organizational and time-management skills
Clear written and verbal communication skills
Interest in career growth in the Solution Architecture space
Prior or current experience working with nonprofit, public sector, or corporate social responsibility roles
Exposure to SaaS demos, pre-sales, sales engineering, or marketing operations
Familiarity with CRM, demo automation, or RFP tools (e.g., Loopio, Consensus)
Interest in progressing toward Solutions Architecture, Sales Engineering, or Technical Pre-Sales roles

Demo Engineer

Key skills