Provide technical consultation, assist in proposal development, and support technical sales efforts
Act as a subject matter expert
Maintain strong client relationships
Lead design workshops for complex solutions
Develop and maintain customer-facing materials
Estimate effort for service engagements and contribute technical input
Design and oversee infrastructure upgrades
Provide 24x7 support for critical systems
Conduct expert-level throughput analysis, root cause analysis, and infrastructure planning
Provide technical assistance for Disaster Recovery exercises

Bachelor’s degree and at least 7 years of IT engineering experience, including administration in z/OS, OR 11 total years of IT engineering experience with a minimum of 7 years in z/OS administration and IT engineering experience performing DB2 system management functions
Demonstrated experience installing, maintaining, and supporting mainframe software products from vendors such as IBM, Computer Associates, Compuware, and BMC
Proven ability to provide primary support for DB2, QMF, and related OEM software products, including fulfilling service requests for mainframe z/OS customers
Strong communication and presentation skills
Currently holds high-level certifications in primary technical areas of expertise
Demonstrated ability to align technical knowledge with business direction to deliver customer-focused outcomes

Managing Consultant, Mainframe DB2

Key skills